Welcome! Here you will find the most important information about our terms and conditions. Please read these carefully before using our services.
1. Scope and Definitions
These terms and conditions apply to all orders and deliveries between us and you as a consumer. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activities.
2. Contract Conclusion and Storage
How is a contract concluded?
- By presenting our services in the online shop at https://andreaskruisz.com/, we are inviting you to place a non-binding order.
- By placing an order, you are making a binding offer.
- The order process is as follows:
- Select the desired service
- Click on “Buy Now”
- Log in to the shop (if not already done)
- Submit the order bindingly by clicking “Order with obligation to pay”
- We confirm receipt of your order with an automatic email, thus accepting your offer.
Storage of the Contract Text
You will receive all order data by email. You can view our terms and conditions at any time at https://andreaskruisz.com/terms-and-conditions. For security reasons, your order data is no longer accessible via the Internet.
3. Prices, Shipping Costs, and Payment
Prices
All prices include the statutory VAT and other price components. Additional shipping costs may apply.
Payment Options
You can pay by PayPal or credit card (Visa, Mastercard, American Express).
4. Delivery
Delivery Time
Unless otherwise stated, all items are ready for shipment immediately and will be delivered within one working day. The delivery period begins the day after the payment order is issued to the bank in the case of prepayment. For other payment methods, the delivery period begins the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday, or public holiday, the period ends on the next working day.
Transfer of Risk
The risk of accidental loss or deterioration of the goods passes to you only upon delivery.
5. Retention of Title
The goods remain our property until full payment has been made.
6. Right of Withdrawal
Your Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period is 30 days from the day you or a third party named by you receives the goods.
Withdrawal Declaration
To exercise your right of withdrawal, please inform us by email at contact@braverapport.com. You can use our sample withdrawal form, but it is not required.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), within 14 days. The refund will be made using the same payment method you used for the initial transaction. We may withhold the refund until we have received the returned goods or you have provided proof of return, whichever is earlier. You must return the goods within 30 days, and we will cover the cost of return shipping.
7. Sample Withdrawal Form
If you wish to withdraw from the contract, you can fill out this form and send it to us:
Andreas Kruisz
Wasagasse 21/2/3
A-1090 Vienna, Austria
Email: andreas@andreaskruisz.com
Herewith I/we (*) withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for communication on paper)
Date
(*) Delete as appropriate.
8. Warranty
The statutory warranty regulations apply.
9. Contract Language
The contract language is English.
10. Customer Service
Our customer service is available on weekdays from 8:30 am to 5:30 pm:
Phone: +436644123638
Email: andreas@andreaskruisz.com
Thank you for your trust and enjoy our products.